💰 Refund Policy—Zueflix
At Zueflix, we strive to provide high-quality IPTV services. Please read our refund policy carefully before making a purchase.
📌 Free Trial
We offer a free trial to test our service before purchasing. We strongly recommend using the trial to ensure the service meets your expectations.
📌 Refund Eligibility
Refunds may be granted under the following conditions:
- Service is not working as described
- Technical issues that cannot be resolved by our support team
- Duplicate payments
📌 Non-Refundable Situations
Refunds will NOT be issued if:
- You change your mind after purchase
- Your device is not compatible
- Poor internet connection on your side
- Failure to follow setup instructions
📌 Refund Request Period
All refund requests must be submitted within 24–72 hours of purchase.
📌 How to Request a Refund
To request a refund, contact our support team with:
- Your order details
- Reason for request
📌 Processing Time
Approved refunds will be processed within 5–10 business days, depending on your payment method.
📌 Service Interruption
Occasional downtime or maintenance may occur. This does not qualify for a refund.
📌 Policy Updates
We reserve the right to modify this policy at any time.